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Portal Manager applications wont install on client workstations

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Hey awesome folks ive been reading alot on the website and found resolutions to problems i have been having...but now i need to ask my first question

 

For some reason application i made available in portal manger wont install when a user clicks on it. i had it working at first but it asked for admin rights to complete the download and installation.

currently running 9.6 and are on the verge of upgrading very soon. i along with my team want to put portal manager to its full use for the users, but i am stuck and dont know what else to do help please.


Eliminate communication with Core

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So we are looking to eliminate traffic going and coming from our Landesk core server as much as possible. We currently have 6 remote sites and each site has their own preferred server. Can someone help me understand how we can eliminate traffic going/coming from our Core server to our end users.

 

Any help would greatly be appreciated.

Display custom message once during software bundle

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It is possible to display a custom message once during the initial install on a  bundle distribution, reboot then start the second software install with no message coming up?    

 

The problem I'm having is the custom message comes up a 2nd time upon the reboot to install the second software installation of the bundle, but truncated with not showing the full message with the snooze, delay buttons unless you drag the cornor of the message to make it full screen                  I have look at every setting, but there does not seem to be an option to only display the custom message on the first part software install of the bundle if there is a reboot between software installs.

Schedule deployment upon shutdown

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Hi

 

Is it possible to schedule the deployment of an application to begin when the user shuts down Windows (i.e. the user clicks Shutdown and then the install begins)?

 

Thanks.

Removing the Kaseya agent with Ivanti.

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Hello,

     Has anyone removed the Kaseya agent from PC's with Ivanti? If so do you have any scripts??

 

Thanks

Jim Petruzella

Scheduled Task Status and Maintenance Window Setting.

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2017.3

CSA

When scheduling a task AND there is a maintenance window (ex SUNDAY) the task will show as Successful (the next time policy sync runs) the thing is that the task has not run yet. Can this be changed to show the real status of the task: Scheduled to run on Maintenance Window?

Also, is there a way to remove the "LANDESK active notification" message when the task runs?

 

 

-Best

Software distributions fail for upgraded 2017 clients

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Hi,

 

As part of our migration to LANDesk 2017 (10.1.30.401), we have upgraded over 1000 agents from 2016 and/or 9.6.

Unfortunately, all upgraded clients have lost the ability to install any software distributions.

 

Clients that are still running 9.6 or 2016 do not show these problems. Also, 2017 agents that were installed from scratch (no upgrade) are working fine.

The only workaround I have found is manually uninstalling the agent and reinstalling it - which is realy not an option considering the number of clients.

 

The behavior is identical for all upgraded 2017 clients:

  • Scheduled tasks remain 'Active' indefinitely (Result = "Client has started processing task" / Return code = "1354").
  • The sdclient_task####.log shows multiple failed HTTP requests, then shows "ERROR: Failed to submit to decrypt string"

 

Example parts from 2 sdclient_task####.log files (one VBS script and one EXE file):

...

Mon, 19 Feb 2018 18:31:20 ExpandEnvironmentVariables Result:

Mon, 19 Feb 2018 18:31:20 MakeHTTPRequest: POST: http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx

Mon, 19 Feb 2018 18:31:22 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:25 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:27 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:29 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:31 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:34 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:36 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:38 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:41 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:43 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:44 ERROR: Failed to submit to decrypt string

Mon, 19 Feb 2018 18:31:44 An error occured launching sdistscript (-1918107541)

Mon, 19 Feb 2018 18:31:44 Windows Script Output:

Mon, 19 Feb 2018 18:31:44

Mon, 19 Feb 2018 18:31:44 RunPackageInstall: stop on returncode=8dac4002 of package=<PackageName>

Mon, 19 Feb 2018 18:31:44 processing of package is complete, result -1918091262 (0x8dac4002 - code 16386)

...

 

 

...

Mon, 19 Feb 2018 21:39:15 Processing generic executable

Mon, 19 Feb 2018 21:39:15 MakeHTTPRequest: POST: http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx

Mon, 19 Feb 2018 21:39:18 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:21 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:23 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:25 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:28 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:30 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:33 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:35 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:37 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:40 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:41 ERROR: Failed to submit to decrypt string

Mon, 19 Feb 2018 21:39:41 Failed to launched application - err=-1918107541

Mon, 19 Feb 2018 21:39:41 Launched application '<PathToExecutable>' ('') result -1918107541

Mon, 19 Feb 2018 21:39:41 Installation result 8DB5006B

Mon, 19 Feb 2018 21:39:41 RunPackageInstall: stop on returncode=8db5006b of package=test CMD

Mon, 19 Feb 2018 21:39:41 processing of package is complete, result -1917517717 (0x8db5006b - code 107)

...

 

Although the log file above shows failed HTTP requests, at the same time the IIS log file on the Core Server shows successful downloads:

 

2018-02-19 18:16:29 10.14.0.20 POST /LANDesk/managementsuite/core/serverauthentication/serverauthentication.asmx - 443 - <client IP address> - - 200 0 0 455

 

 

Thank you!

Copy file from HTTP Distribution Share

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This may sound simple but it has me stumped at the moment...

 

I am looking to copy a file from an HTTP distribution share , down to a machine that has LANDesk agent installed, but is not on our domain.

 

The http share can be reached from the non domain device, so it is not an access rights issue.

 

From looking at the documentation I have tried the following , without success.

 

%LDMS_CLIENT_DIR%\sdclient.exe /f /p="http://LDMS_CORE/distribution/FILES/FILE.TXT" /dest="c:\landesk\FILE.TXT" /lan=90 /wan=60

 

Is this format incorrect or am I doing something wrong ?

 

Any help would be gratefully received.

 

Thanks


maintenance window

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Hello,

 

I have few end user machines for which not to target any deployments in business hours, So i need to create maintenance window for these machines to avoid deployments in business hours.

code 17006

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When trying to install a Install_MS_Office2016_Visio_Pro_C2R_X86_DK_WinAll package on identical Lenovo laptops i get tis error on 2 out of 4 mashines..

 

Fri, 03 Nov 2017 13:56:03 ******* sdclient starting to process task *******

Fri, 03 Nov 2017 13:56:03 Task id to process: 1270

Fri, 03 Nov 2017 13:56:03 Command line: /policyfile="C:\ProgramData\LANDesk\Policies\CP.1270.RunNow._eoSDr5Vpdpv&#4762dJGmCEqrTxCT0=.xml"

Fri, 03 Nov 2017 13:56:03 The nostatus flag has NOT been set.

Fri, 03 Nov 2017 13:56:03 Core name 'SPSVIVA-APP101' obtained from the registry

Fri, 03 Nov 2017 13:56:03 Sending task status, cmd line -coreandip=SPSVIVA-APP101 -taskid=1270 -retcode=229392442 "-ldap=CN=ABJ Andreas Bo Jensen,OU=Windows 10,OU=SPBrugere,DC=sampension,DC=net" -pkgid=368

Fri, 03 Nov 2017 13:56:04 The nostatus flag has NOT been set.

Fri, 03 Nov 2017 13:56:04 Core name 'SPSVIVA-APP101' obtained from the registry

Fri, 03 Nov 2017 13:56:04 Sending task status, cmd line -coreandip=SPSVIVA-APP101 -taskid=1270 -retcode=229392444 "-ldap=CN=ABJ Andreas Bo Jensen,OU=Windows 10,OU=SPBrugere,DC=sampension,DC=net" -pkgid=368

Fri, 03 Nov 2017 13:56:05 About to call DownloadFiles (19 files) with these settings:

Fri, 03 Nov 2017 13:56:05 m_allowedBandwidthWAN: 50

Fri, 03 Nov 2017 13:56:05 m_allowedBandwidthLAN: 75

Fri, 03 Nov 2017 13:56:05 m_discardPeriodSeconds: 604800

Fri, 03 Nov 2017 13:56:05 m_preserveDirectoryStructure: 1

Fri, 03 Nov 2017 13:56:05 m_bUseWanBWForPush: 0

Fri, 03 Nov 2017 13:56:05 m_bSynchronize: 0

Fri, 03 Nov 2017 13:56:05 Allowed download methods(m_downloadControl):

Fri, 03 Nov 2017 13:56:05 Source

Fri, 03 Nov 2017 13:56:05 m_preferredServerControl: AttemptPreferredServer

Fri, 03 Nov 2017 13:56:07 The nostatus flag has NOT been set.

Fri, 03 Nov 2017 13:56:07 Core name 'SPSVIVA-APP101' obtained from the registry

Fri, 03 Nov 2017 13:56:07 Sending task status, cmd line -coreandip=SPSVIVA-APP101 -taskid=1270 -retcode=229392444 "-message=100%" -pkgid=368

Fri, 03 Nov 2017 13:56:07 The nostatus flag has NOT been set.

Fri, 03 Nov 2017 13:56:07 Core name 'SPSVIVA-APP101' obtained from the registry

Fri, 03 Nov 2017 13:56:07 Sending task status, cmd line -coreandip=SPSVIVA-APP101 -taskid=1270 -retcode=229392258 "-ldap=CN=ABJ Andreas Bo Jensen,OU=Windows 10,OU=SPBrugere,DC=sampension,DC=net" -pkgid=368

Fri, 03 Nov 2017 13:56:09 ExpandEnvironmentVariables Result: /configure install-VisioPro.xml

Fri, 03 Nov 2017 13:56:09 LSWD or Executable Client Thread

Fri, 03 Nov 2017 13:56:09 PackagePath: [http://spsviva-app101/Softwarepackages/Microsoft Office 2016 Click 2 Run x86/setup.exe]

Fri, 03 Nov 2017 13:56:09 Processing generic executable

Fri, 03 Nov 2017 13:56:28 Launched application 'C:\Program Files (x86)\LANDesk\LDClient\sdmcache\Softwarepackages\Microsoft Office 2016 Click 2 Run x86\setup.exe' ('/configure install-VisioPro.xml') result 17006

Fri, 03 Nov 2017 13:56:28 Installation result 8DB5426E

Fri, 03 Nov 2017 13:56:28 CPolicyHistory::LoadHistoryDaysToKeep: No task history maintenance to perform, registry settings for task history maintenance mode is '-1'

Fri, 03 Nov 2017 13:56:28 RunPackageInstall: stop on returncode=8db5426e of package=Install_MS_Office2016_Visio_Pro_C2R_X86_DK_WinAll

Fri, 03 Nov 2017 13:56:28 processing of package is complete, result -1917500818 (0x8db5426e - code 17006)

How to publish provisioning template to Portal?

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I have seen references in some places about being able to publish provisioning templates in the portal.  But no matter what I do, I am unable to get it to show up in my portal.

 

About the Portal Manager

Adding items to Portal Manager

The default Portal Manager deployment doesn't include any launchpad items. Use software distribution to add items to Portal Manager.

Items you can add to Portal Manager include:

  • Mobile Android and Apple iOS packages
  • Universal links, streamed documents, and OS provisioning templates

 

This is what I ended up doing, though it did not work.

 

I created the os provisioning template and added actions.  In Distribution Packages I made a new universal package | Provisioning.  I included the template I had created before.  I created scheduled task, went into the task, associated it to my workstation, set it to policy push, kicked it off.  It shows as active in the progress window but nothing ever shows up in the Portal, even after I refresh it.  I can add and remove typical distribution packages and it is reflected in the Portal window, so I know I can get some things to work.

 

I looked around and have yet to find documentation showing how to do this.  Anyone know where such documentation would be?

Powershell Software Distribution always return code 0

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Hello,

 

I work actualy with Landesk 9.0 SP3.

 

I want to deploy on some computer a powershell script and I want to take the exit code from powershell as return code for the déployment on the computer.

 

As prove of concept I tested with a file test.ps1 :

exit (1)

 

As I déploy this on my computer, it return always 0.

(the deployment went well)

And that's true, the script was executed on my computer.

 

I don't want this result, I want an error on the distribution result.

 

How is it possible ?

 

Thank's

Will Software Distribution Download continue after the device is restart?

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Hi,

 

I have a scenario here on the software distribution:

 

If I'm required to push a 3GB software to a client device. While pushing the 3GB software to client and the status is "downloading 50%", then the client turn off the their device. 

 

Question:

1. When the client turn back on their device, will the download continue at 50% or it will start the download again?

2. If the download will continue at 50%, do I required to configure any specific setting?

How can I run a powershell as administrator over the software distribution

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Hello together,

 

I want to update a registry entry over the software distribution, but it doesn't work with the actions task because the entry needs to be updated as administrator.

I tried to run the task under the LocalSystem account and also unter a local administrator account with a specified user. Both of them didn't work and didn't update the registry.

 

I copied the preview of the PowerShell-script(from the actions-package) and ran it manually on a computer with a powershell started as administrator.

The registry entry was now updated.

 

How can I run a powershell as administrator over the software distribution?

 

Thanks in advance

Dominik

PowerCLI (vsphere) script as a scheduled task

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EPM 2017.3

i need to restore a snapshot before sending an install task on some clients, the vms are running in vmware, I was able to complete an script using powershell (in conjunction with powercli) to restore the snapshot, the thing is that to run the script, the machine that runs it has to have certaing prerequisites installed, powercli and some variables.

So as far as I can see it now (I don't really know) I need to:

1. Run the script from a machine with this configuration (I would need to have a machine in stand by just to run the powershell/powercli commands)

2. Run my normal Software distribution task after the restore is completed.

 

Is there another way to do this?

I found this: Creating and deleting snapshots the reference doc is for hyper-v for which Normal powershell would work (installed on the core) but no the additional powercli requirements.

Can I install powerCLI in my core?

 

Any reference is appreciated.

Best.


autofix patches for specific scope

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Hello,

 

I have created a scope called "OS reinstall" and I setup certain updates to be autofixed for all devices in this scope (global patch settings - do not autofix). This scope selects systems based on device group called "OS reinstall". Another words - I move my systems manually to group "OS reinstall" and I expect these systems to autofix all patches for "OS reinstall" scope. Problem is that for some reason after I move system to group this system is still not able to apply patches - it acts like these patches do not have "Autofix" enabled. Do I need to do something like "wake up agent" or "update agent settings" so agent knows it is inside "OS reinstall" scope?

Problem with Software Distribution (error: unable to find user 'domain\SYSTEM' in the ConsoleUser table)

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Dear All,

 

I have a problem with software distribution and TaskHandlerProxy.exe reports: error: unable to find user 'domain\SYSTEM' in the ConsoleUser table

 

FYI this is newly installed server

It never yet successfully distributed the patches.

 

Thanks for hints,

Adam

Software Distribution no longer silent during provisioning.

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I've built about a dozen software distribution packages that all silently install quite nicely. When I build a provisioning template and add each of these distribution packages using the "Distribute Software" task, some of them will display windows and other bits of UI on the client-end during installation, despite originally being silent. One of them even had a prompt for reboot that I was forced to decline on the client machine before it would continue to the next task. I've tried unchecking "Show client UI" in the provisioning template's "options" area, but this just disables the UI for the provisioning task itself, not the UI that comes up from the individual distribution packages.

 

What gives? Is there some way to make all of this silent once again?

Office 2010 Uninstall (OffScrub10)

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Hey Folks,

Been having an issue with false positives when deploying the OffScrub10.VBS script to workstations. Within Endpoint Manager the task succeeds, however Office 2010 is not actually removed from the workstation. when you examine the logs generated by the VB script you get the following message at the end of the log.

 

Successfully rolled back the uninstall of package: Office64WW path:C:\MSOCache\All Users\{90140000-0011-0000-0000-0000000FF1CE}-C\Office64WW.MSI

SystemRestore : Attempting to cancelling System-Restore-Point for Product [Microsoft Office Professional Plus 2010] (with RestorePointType [1, Removed]).

SystemRestore : Successfully cancelled System-Restore-Point for Product [Microsoft Office Professional Plus 2010] (with RestorePointType [1, Removed]).

Not showing completion dialog because it was not requested.

Reboot requested never.  Skipping reboot attempt.

Catalyst execution finished: 03/26/2018 21:21:08.  Return code: 1913.

PERF: TickCount=266371 Name=RunSetup Description=End function

 

i have added the 1913 return code to the Default non MSI template to return a failure, but i am still encountering a scenario where the task succeeds according to Endpoint Manager but does not "actually" succeed.

 

Has anyone had any experience with this particular issue? Also how have you been tackling office 2010 uninstalls during the migration to O365?

Windows Action Connect to UNC share

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I am trying to use the Windows Action Connect UNC share.

 

Diagnostics show the following

 

Fri, 06 Apr 2018 14:22:03 PowerShell output: net : System error 53 has occurred. At line:9 char:1 + net use $UNCShare $Password /USER:$Username 2>&1 + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo      : NotSpecified: (System error 53 has occurred.:Str ing) [], RemoteException + FullyQualifiedErrorId : NativeCommandError   The network path was not found.

Fri, 06 Apr 2018 14:22:03 Installation result -1918091202

Fri, 06 Apr 2018 14:22:03 RunPackageInstall: stop on returncode=8dac403e of package=Map Drive Test

Fri, 06 Apr 2018 14:22:03 processing of package is complete, result -1918091202 (0x8dac403e - code 16446)

 

any help would be greatly appreciated.

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